Retail Manager

We are looking for an experienced, energetic and hands-on Retail Manager to lead the day-to-day operations of our fine jewellery showroom and help us build the next phase of our business.

With a legacy dating back to 1947, we are now looking to build a more professional, process-driven and customer-focused retail organisation.

What you will be responsible for

Lead, manage, hire the showroom sales team

Drive monthly and annual sales targets

Monitor individual salesperson performance

Build a strong follow-up and customer relationship culture

Manage daily showroom operations and discipline

Improve customer experience and conversion

Coordinate with production and inventory teams

Ensure proper CRM and customer database management

Support local marketing and customer acquisition initiatives

Prepare and review daily/weekly sales reports

Who we are looking for

5+ years of experience in jewellery / luxury retail / premium retail

Strong sales and team-management skills

Target-oriented and commercially driven

Excellent communication and customer-handling abilities

Comfortable working in a hands-on environment

Strong understanding of CRM, follow-ups and sales conversion

Mumbai-based candidates preferred

This is an important role for us.

We are not looking for someone to simply manage a showroom. We are looking for someone who can build a high-performing retail team and help take the business to its next stage of growth.

Location

Khar West, Mumbai

Experience

5+ years

Interested? Please DM me with your profile or send your CV.

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Pay

₹50,000.00 - ₹80,000.00 per month

Work Location

In person