Customer Relationship Executive

JOB DESCRIPTION – CUSTOMER RELATIONSHIP EXECUTIVE (CRE)

Department

Customer Relationship / Sales

Industry

Real Estate

Location

Mumbai

Experience

1–3 Years

Key Responsibilities

Handle customer queries, follow-ups, and relationship management.

Coordinate with customers regarding site visits, property details, documentation, and booking processes.

Make regular follow-up calls with prospective and existing customers.

Schedule and coordinate property/site visits.

Maintain accurate records of customer interactions and follow-ups.

Coordinate with the Sales, Operations, and Management teams to resolve customer concerns.

Ensure timely communication with customers regarding updates, payments, documentation, and other requirements.

Maintain customer databases and prepare regular reports.

Build strong and professional relationships with customers to ensure customer satisfaction and retention.

Requirements

experience in Real Estate, Customer Relationship Management, Sales, or a related field.

Good communication and interpersonal skills.

Proficiency in MS Office and basic Excel.

Strong follow-up and coordination skills.

Presentable, confident, and customer-oriented personality.

Ability to work under targets and deadlines.

Salary

As per experience and interview

Job Type

Full-time

Pay

₹9,695.22 - ₹31,717.71 per month

Application Question(s)

What is your current salary ?

Work Location

In person