Jobs›Service Delivery, Noida

Service Delivery Manager (SDM)

HCLTech · Noida
Senior
PayPay not listed
WhereNoidaUttar Pradesh
TypeFull time
Posted28 Sep10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job

Service Delivery Manager (SDM)

Noida, Uttar Pradesh

Job Summary

Service Delivery Manager (SDM)

The Service Delivery Manager (SDM) is responsible for ensuring seamless delivery of IT infrastructure and managed services while maintaining agreed service levels, customer satisfaction, operational excellence, and continuous service improvement. The role involves managing service operations, stakeholder engagement, governance, risk management, and cross-functional teams to deliver high-quality services aligned with business objectives.

Key Responsibilities

SDM

Skill Requirements

SDM

Other Requirements

SDM

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