Marketing Coordinator

Job SummaryWe are looking for a Marketing Coordinator to support the marketing and sales team by handling customer communication, inbound and outbound calls, email correspondence, enquiry follow-up, and coordination with internal departments. The candidate should have good communication skills, basic computer knowledge, and the ability to maintain proper records and follow up with customers.

Key Roles & Responsibilities

Inbound & Outbound Calls

Handle incoming customer enquiries and calls professionally.

Make outbound calls to customers for enquiries, follow-ups, quotations, orders, and other business requirements.

Understand customer requirements and communicate them to the concerned department.

Maintain proper records of customer calls and follow-up status.

Email Handling

Handle daily incoming and outgoing business emails.

Respond to customer enquiries and requests in a professional manner.

Forward technical or commercial enquiries to the concerned team.

Prepare and send quotations, company information, product details, and other documents as instructed.

Maintain proper email communication records.

Customer Enquiry & Follow-up

Receive and record customer enquiries.

Coordinate with the Sales, Design, Production, and other departments for enquiry-related information.

Follow up with customers regarding quotations, orders, delivery status, and pending requirements.

Maintain an updated enquiry and follow-up tracker.

Sales & Marketing Support

Assist the marketing and sales team in daily activities.

Support lead generation and customer database management.

Maintain records of existing and potential customers.

Follow up with prospective customers and update their status.

Assist in preparing reports related to enquiries, follow-ups, and sales activities.

Internal Coordination

Coordinate with Production, Design, Purchase, Stores, Dispatch, and Accounts teams whenever required.

Ensure customer requirements are communicated accurately to the concerned departments.

Follow up internally to obtain timely updates for customers.

Interested Candidates Contact HR @ 9677433233/8925913301

Pay

₹15,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Food provided

Health insurance

Leave encashment

Paid sick time

Provident Fund

Work Location

In person