Customer Support

Date posted

28 September 2026

Pay

₹25,000.00 - ₹30,000.00 per month

Job description

Sales Support & Dispatch Coordinator

Hydro Press Industries, a leading manufacturer of filter press machines, is expanding its operations and is currently seeking a Dispatch Coordinator to oversee and manage the dispatch process.

Primary Responsibilities

Responsible for the preparation of export documentation. Such as Invoice, Packing List, Bill of Lading, and Certificate of Origin - in coordination with the export consultant to ensure accuracy and compliance.

Familiarity with DGFT regulations, e-Way Bill, ICEGATE portal, and shipping line documentation will be an added advantage

Prepare E-Way Bills and commercial invoices in compliance with the sale order.

Verify customer purchase orders, delivery challans, and dispatch documents before billing.

Ensure taxes (GST, TDS, etc.) and pricing are correctly applied as per norms.

Maintain records of all invoices, credit / debit notes, and other billing-related documentation.

Manage end-to-end order processing by preparing Proforma Invoices, confirming orders with Marketing, generating sales and work orders, and coordinating daily with Production, Stores, Purchase, and Marketing teams to ensure smooth execution.

Secondary responsibility

Coordinate with the accounts / finance team for payment status, credit limits, and reconciliation.

Handle invoice corrections, reprints, and amendments when needed.

Update billing data in ERP or accounting software (e.g., Tally, Software).

Coordinate with production and stores for readiness and availability of materials.

Prepare dispatch documents like packing list, test certificate, product manual, invoice, E-Way Bill, transport receipt, gate pass, and delivery challan.

Schedule and monitor dispatches through transporters or logistics partners.

Track shipments and ensure on-time delivery to customers.

Communicate with clients regarding dispatch updates, delays, and delivery confirmations.

Maintain dispatch logs and documentation for audit and reference.

Ensure compliance with statutory and company-specific documentation for shipping and invoicing.

Liaise with the sales team for priority orders and dispatch instructions.

Requirements

Graduates with 6–8 years of experience in dispatch coordination within a manufacturing environment are preferred.

Proficiency in multiple languages is a plus, with preference given to Hindi.

Maintain a soft and professional approach when communicating with the operations team and customers to resolve any project-related clarifications.

Salary will not be a constraint for the right candidate.

Location

Malumichampatti, Coimbatore

Industry

Special Purpose Machinery Manufacturing

Job Types

Full-time, Permanent

Benefits

Cell phone reimbursement

Food provided

Leave encashment

Paid sick time

Provident Fund

Experience

Dispatching

8 years (Preferred)

Work Location

In person

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Food provided

Health insurance

Paid time off

Provident Fund

Work Location

In person