Administrative Support Associate

Title

Administrative Support Associate

Location

Indore, Madhya Pradesh — Hybrid

Employment Type

Full-time

Shift

Night Shift

Working Days

5 Days a Week

Salary

₹15,000 – ₹25,000 per month (based on qualification and experience)

Education

Bachelor’s Degree — Mandatory

Experience

1–3 Years — Mandatory

About the Role

We are looking for an experienced, organized, and proactive Process Support Executive to join our mortgage brokerage support team.

This is an onsite, night-shift position in Indore. The role involves back-office operations, file and document handling, follow-ups, communication, coordination, and administrative support.

Key Responsibilities

Handle mortgage files and provide back-office support

Assist with file submissions and lender coordination

Track pending documents, tasks, and follow-up reminders

Handle emails and business communication

Manage calendars and schedule meetings

Make follow-up calls with leads, clients, lenders, and mortgage agents

Maintain and update information in CRM and internal systems

Support documentation, data entry, and record management

Coordinate with team members for timely task completion

Support day-to-day operational and administrative activities

Required Skills

Excellent spoken and written English

Confident and professional communication over phone calls

Strong follow-up and coordination skills

Excellent attention to detail and organizational skills

Ability to multitask and prioritize work effectively

Good computer and data-entry skills

Proactive attitude with the ability to take ownership

Working knowledge of MS Office and spreadsheets

Familiarity with AI tools, cloud storage, email platforms, and CRM systems preferred

Eligibility

Bachelor’s degree is mandatory

1–3 years of relevant work experience is mandatory

Experience in back-office operations, banking, mortgage, real estate, customer support, administration, or coordination roles is preferred

Candidates must be comfortable working onsite in Indore during night shifts

This is a 5-day working position

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Work Location

Hybrid remote in Indore, Madhya Pradesh