HE
Team Lead - Inbound Customer Service
Hexaware Technologies · Navi Mumbai
PayPay not listed
WhereNavi MumbaiMaharashtra
TypeFull time
Posted29 Sep5 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Role: We are seeking an experienced and highly motivated Team Lead to oversee our Inbound Customer Support team for Europe region. The ideal candidate will be responsible for managing a team of customer support representatives, ensuring excellent service delivery, and maintaining high customer satisfaction levels. Job Responsibilities : Handle inbound customer queries and concerns through voice and email channels, ensuring prompt and effective resolution. Adhere to and consistently meet the con…
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