FR
Service Manager GBS ITS
Fresenius Medical Care · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted28 Sep17 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Key Responsibilities Customer & Service Management Build a strong understanding of customer business needs and service requirements. Conduct regular service review meetings and drive stakeholder engagement. Manage service escalations, major incidents, and delivery issues. Drive service improvement initiatives to enhance customer satisfaction. Communicate service updates, operational changes, metrics, and improvement initiatives effectively. Define, monitor, and report service quality metrics an…
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