Receptionist/Administrator

Job description

To provide Quality patient service and maintain good patient relationship

Maintaining the TAT in registration process

Case sheet management

• Maintenance and easy retrieval of case sheet
• Regular online updating of case sheet

Giving correct time-slot for the patients and dispatch of reports without delay

Coordination in Patient - Doctors query management

Updating of visiting consultant data

Managing and handling patient issues and escalation to the reporting authority

Telephone etiquette

100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patients

Provide quality knowledge about the service, Promotion of packages and home care facility

Quality parameters followed as per SOP's

Error free registration

Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.

Job Type

Full-time

Benefits

Health insurance

Life insurance

Provident Fund

Schedule

Morning shift

Education

Bachelor's (Preferred)

Experience

0-5 Years

Front office

1 year (Preferred)

Speak with the employer +91 7397792783

Language

English, Telugu

Job Types

Full-time, Permanent

Benefits

Provident Fund

Work Location

In person

Benefits

Provident Fund

Work Location

In person

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location

In person