Customer Support Executive – Prepaid & Postpaid Process

Customer Support Executive – Prepaid & Postpaid Process

Location

Silk Board, Bengaluru

Job Type

Full-time | On-site

Openings

50

Experience

0–5 Years | Freshers Welcome

Qualification

12th Pass / Any Degree

Salary

₹25,000 – ₹28,000 per month

Languages

English & Hindi – Mandatory

Joining

Immediate

Shift

24/7 Rotational Shifts

Job Description

Hiring Customer Support Executives to assist customers with prepaid and postpaid service-related queries. The role involves handling customer concerns, providing accurate information, and resolving issues efficiently.

Responsibilities

Handle customer queries and provide appropriate resolutions.

Assist customers with prepaid and postpaid service-related concerns.

Troubleshoot customer issues and provide suitable guidance.

Understand customer requirements and provide accurate information.

Maintain professional and courteous communication.

Follow process guidelines and service quality standards.

Maintain a customer-focused approach during every interaction.

Requirements

Good English and Hindi communication skills.

Strong communication and problem-solving abilities.

Customer-focused and professional approach.

BPO/customer service experience preferred.

Freshers and experienced candidates can apply.

Comfortable working in 24/7 rotational shifts.

Age

18–30 years.

Work Location

Krimson Square, Near Central Silk Board Junction, Hosur Road, Bommanahalli, Bengaluru – 560068

Pay

₹25,000.00 - ₹28,000.00 per month

Work Location

In person