E-commerce Executive – Marketplace Operations & Growth

E-commerce Executive – Marketplace Operations & Growth

We are looking for an E-commerce Executive to manage the day-to-day operations and growth execution of our online marketplaces such as Flipkart, Meesho, Shopsy, Amazon and our own website.

Key Responsibilities

Manage day-to-day operations of all assigned e-commerce marketplaces.

Create, update and maintain product listings, including titles, descriptions, attributes, keywords, images, pricing and inventory.

Monitor product listings, catalog health, visibility, orders, cancellations, returns, ratings and other marketplace metrics.

Identify listing errors, catalog issues, suppressed products, pricing issues and other marketplace problems and take corrective action.

Download, maintain and analyse daily/weekly marketplace reports.

Track sales, orders, conversion, returns, cancellations, inventory and other important performance metrics.

Coordinate with warehouse, dispatch, production and accounts teams to ensure smooth order processing and inventory availability.

Handle marketplace tickets, claims, disputes and operational issues and follow them through to resolution.

Monitor competitor listings, pricing, products and marketplace trends and report important findings.

Ensure that product information, inventory, pricing and offers remain accurate across all platforms.

Coordinate with the content/creative team for product images, banners and listing requirements.

Prepare regular performance reports and highlight important problems, opportunities and actions required.

Maintain proper records and follow standard operating procedures for marketplace operations.

Continuously identify opportunities to improve sales, conversion, listing quality and marketplace performance.

Pay

₹12,000.00 - ₹20,000.00 per month

Work Location

In person