ADMISSION COUNSELLOR AND TELECALLER

Responsibilities of an Admission Counsellor

Student Guidance & Counselling

Counsel students and parents about courses, career options, and admission procedures

Understand students’ needs and suggest suitable programs

Handling Admissions Process

Explain eligibility criteria, fee structure, and course details

Assist students in filling application forms and completing documentation

Follow up with prospective students till admission closure

Lead Generation & Conversion

Handle inquiries (walk-ins, calls, emails, social media)

Convert leads into admissions through effective communication

Relationship Management

Build and maintain strong relationships with students and parents

Provide continuous support and resolve queries

Coordination with Internal Teams

Work closely with academic and administrative teams

Ensure smooth onboarding of students

Data Management & Reporting

Maintain records of inquiries, applications, and admissions

Prepare daily/weekly reports on admissions status

Marketing & Promotion Support

Participate in seminars, workshops, and promotional events

Represent the institution in education fairs and school visits

Achieving Targets

Meet admission targets set by the organization

Develop strategies to improve enrollment numbers

✨ Key Skills Required

Excellent communication & interpersonal skills

Convincing and negotiation ability

Basic computer knowledge (MS Office, CRM tools)

Problem-solving and customer-handling skills

Pay

₹11,383.22 - ₹37,443.85 per month

Work Location

In person