Medical Sales Counselor / Healthcare Sales Executive

About ReDial Clinic

ReDial Clinic is a doctor-led healthcare and lifestyle management clinic focused on metabolic health, diabetes, obesity, and related lifestyle disorders.

We provide structured clinical and lifestyle-management programs designed to help clients improve their health through medical guidance, nutrition, lifestyle modification, and continuous support.

About the Role

We are looking for an experienced Medical Sales Counselor / Healthcare Sales Executive who has prior experience working in the medical, healthcare, hospital, clinic, diagnostic, wellness, or healthcare-services industry.

This is not a general sales role. The candidate should be comfortable speaking with patients/clients, understanding their concerns, explaining healthcare programs, building trust, handling objections, and converting genuine enquiries into program enrollments.

The ideal candidate will have a strong combination of healthcare industry knowledge, communication skills, counseling ability, sales skills, and follow-up discipline.

Key Responsibilities

Handle incoming leads and enquiries through calls, WhatsApp, and other communication channels.

Speak with prospective patients/clients and understand their health-related requirements.

Explain ReDial Clinic's healthcare and lifestyle-management programs clearly and professionally.

Counsel prospective clients and help them understand the benefits, process, and suitability of our programs.

Convert qualified enquiries into program enrollments through effective communication and follow-up.

Build trust and maintain professional relationships with prospective and existing clients.

Handle objections and queries professionally while maintaining a patient-first approach.

Conduct timely and consistent follow-ups with interested leads.

Maintain accurate lead and client information in the CRM.

Coordinate with doctors, nutritionists, clinical operations, and other internal teams whenever required.

Ensure a smooth client journey from initial enquiry to enrollment/onboarding.

Take complete ownership of assigned leads and ensure proper communication and service.

Maintain professional communication standards across calls and WhatsApp.

Required Experience & Skills

Mandatory

Minimum 3 years of experience in sales/counseling/business development.

Prior experience in the medical or healthcare industry is strongly preferred.

Candidates from hospitals, clinics, diagnostic centres, healthcare companies, medical services, wellness/healthcare programs, or similar organizations are preferred.

Strong verbal and written communication skills.

Excellent counseling and convincing abilities.

Good objection-handling and negotiation skills.

Comfortable handling a high volume of calls and follow-ups.

Strong customer/patient handling skills.

Comfortable using WhatsApp, CRM systems, and basic computer applications.

Ability to understand client requirements and communicate healthcare services in a simple and professional manner.

Positive attitude, ownership mindset, and strong follow-up discipline.

Candidates from these backgrounds are particularly relevant

Hospital / Clinic Sales

Healthcare Sales

Medical Sales

Patient Counselor

Patient Relationship Executive

Healthcare Counsellor

Clinic Counsellor

Hospital Relationship Executive

Diagnostic Centre Sales

Wellness / Healthcare Program Sales

Health & Lifestyle Program Sales

Candidates with only general retail, FMCG, telecom, banking, or unrelated sales experience may not be suitable for this role.

What We Offer

₹25,000 – ₹35,000 per month, depending on experience and interview performance.

Opportunity to work with a growing doctor-led healthcare organization.

Exposure to healthcare, metabolic health, diabetes, obesity, and lifestyle-management programs.

Learning and professional growth opportunities.

Collaborative and supportive work environment.

Work Details

Location

Green Park Extension, New Delhi

Salary

₹25,000 – ₹35,000 per month

Working Hours

12:00 PM – 8:00 PM

Shift

12:00 PM – 8:00 PM (8 hours)

Working Days

6 days a week

Job Type

Full-Time | On-Site

Joining

Immediate / Short Notice Preferred

How to Apply

Interested candidates can share their updated CV on WhatsApp at 9667948320.

Please mention “Medical Sales Counselor” while sharing your CV.

Candidates with prior healthcare/medical industry experience will be given preference.

Pay

₹25,000.00 - ₹35,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location

In person