Customer Support Executive (CSE)

Customer Support ExecutiveRole SnapshotLocationNoida, Uttar PradeshExperience0–2 YearsQualification12th Pass / GraduateWork ModeWork from OfficeShiftDay / RotationalSalary₹18,000–₹25,000/monthIncentivesPerformance-based, where applicableThe Role

As a Customer Support Executive, you’ll be the first point of contact for customers. You’ll understand their concerns, provide the right information, resolve queries, and ensure a smooth customer experience.

What You’ll Do

Customer Support

Handle customer calls, chats, or emails and assist with their queries.

Query Resolution

Understand customer concerns and provide clear and timely solutions.

Product & Service Support

Help customers with product, service, order, payment, or account-related queries.

Follow-ups

Track pending issues and follow up with customers until the query is resolved.

Team Coordination

Work with internal teams to resolve issues that require additional support.

Customer Records

Update customer details and maintain accurate interaction records.

Quality & Performance

Follow company processes and meet quality, productivity, and customer service targets.

What We’re Looking For

12th pass / Graduate.

Freshers are welcome; customer service/BPO experience is an advantage.

Good spoken Hindi and English.

Comfortable communicating with customers over calls, chat, or email.

Basic computer and email knowledge.

Good listening, communication, and problem-solving skills.

Positive attitude and willingness to learn.

Comfortable working in rotational shifts, if required.

What You Get

Competitive salary

Performance-based incentives, where applicable

Training and development

Career growth opportunities

Supportive work environment

If you enjoy helping people and solving problems, start your customer service career with us.

Regards,

HARSH TRIPATHI

HR Executive

Contact

9910784091 (Call/WhatsApp)

Email

hr.harshtripathi.mipl@gmail.com

Pay

₹18,550.98 - ₹25,797.94 per month

Work Location

In person