Back Office Executive

Job Title: Back Office Executive

Key Responsibilities

• Handle and coordinate Technician in the field.
• Coordinate with technicians regarding site visits and assigned work.
• Follow up on AMC (Annual Maintenance Contract) schedules, renewals, and pending services.
• Maintain technician attendance, site visit, and AMC records.
• Coordinate with clients and technicians for service-related requirements.
• Prepare daily/weekly reports and MIS related to manpower, attendance, and AMC.
• Follow up on pending complaints, service calls, and technician assignments.
• Maintain proper documentation and handle routine email correspondence.
• Target to complete the AMC and Installation of CCTV, Fire Alarm and Acess Control with the help of technician.
• Check the service report which was filed by the technicians.

Required Skills

• Good communication and coordination skills.
• Knowledge of MS Excel and basic computer operations.
• Ability to manage manpower and multiple service requirements.
• Experience in AMC/service coordination will be preferred.

Pay

₹13,000.00 - ₹15,000.00 per month

Work Location

In person