IT Support Technician

Job Summary

Collective Coworks is looking for a proactive and technically skilled IT Support Executive to manage and maintain IT infrastructure within our coworking space. The ideal candidate should have hands-on experience in hardware, networking, and troubleshooting, ensuring seamless connectivity and support for all users.

Key Responsibilities

Provide day-to-day IT support for coworking space operations

Install, configure, and maintain computer hardware, systems, and networks

Troubleshoot hardware, software, and network-related issues

Manage and maintain Wi-Fi networks and routing systems

Configure and monitor firewall and network security systems

Ensure uninterrupted internet connectivity for clients and internal teams

Coordinate with vendors for IT equipment and service-related requirements

Maintain IT documentation and asset records

Provide prompt technical assistance to clients and staff

Required Skills & Competencies

Strong knowledge of hardware and networking concepts

Experience in troubleshooting systems and network issues

Familiarity with firewall configuration and Wi-Fi routing

Good communication and interpersonal skills

Problem-solving mindset with a “go-getter” attitude

Ability to work independently and handle multiple tasks

Educational Qualification

Degree or Diploma in IT / Computer Science or related field

Experience

1–3 years of relevant IT support experience preferred (freshers with strong technical knowledge may also apply)

Job Types

Full-time, Fresher

Pay

₹18,000.00 - ₹20,000.00 per month

Experience

Software troubleshooting

1 year (Preferred)

Executive- Admin & IT

1 year (Preferred)

Location

Ernakulam, Kerala (Preferred)

Work Location

In person