Telesales Representative – Medicines & Nutraceuticals

TELESALES REPRESENTATIVE-MEDICINE & NUTRACEUNICALS

Location

Gurgaon, Haryana

Employment Type

Full-Time

Working Days

Monday to Saturday

Experience

1–2 Years

Department

Sales

About the Role

We are looking for a Telesales Representative with 1–2 years of experience in pharmaceuticals, medicines, nutraceuticals, supplements, healthcare products, or online pharmacy sales.

The ideal candidate should have hands-on experience generating and converting sales through phone calls, IndiaMART, TradeIndia and other online lead-generation platforms.

Key Responsibilities

Handle inbound and outbound sales calls and convert enquiries into orders.

Manage and follow up with leads received through IndiaMART, TradeIndia, website enquiries, WhatsApp and other channels.

Understand customer requirements and recommend relevant medicines, nutraceuticals and healthcare products within approved guidelines.

Follow up consistently with leads through calls and WhatsApp to maximise conversions.

Generate new sales through phone-based selling and online B2B/B2C enquiries.

Explain product information, pricing, availability, order quantities and delivery details to customers.

Negotiate pricing and close sales while maintaining company margins.

Identify opportunities for repeat orders, cross-selling and upselling.

Maintain accurate lead and customer information in the CRM.

Coordinate with operations and pharmacy teams for order processing and fulfilment.

Meet monthly sales, conversion and follow-up targets.

Maintain strong relationships with existing customers and develop new accounts.

Required Experience & Skills

1–2 years of experience in telesales / inside sales.

Hands-on experience with sales through phone calls is essential.

Experience handling leads from IndiaMART and TradeIndia is highly preferred.

Experience in pharmaceuticals, medicines, nutraceuticals, supplements, healthcare or online pharmacy is preferred.

Good understanding of medicines and/or nutraceutical products.

Strong communication, persuasion and negotiation skills.

Comfortable making a high volume of calls and following up with leads regularly.

Target-oriented with a strong focus on sales conversion.

Good working knowledge of WhatsApp, CRM systems and basic computer applications.

Good command of English and Hindi.

Preferred Candidate Profile

Candidates who have previously worked with pharmaceutical companies, medicine distributors, nutraceutical brands, online pharmacies, healthcare companies or B2B healthcare suppliers and have experience converting IndiaMART/TradeIndia leads into sales will be preferred.

Compensation & Growth

Competitive fixed salary + performance-based incentives.

Opportunity to work in the growing healthcare, pharmaceutical and nutraceutical sector.

Growth opportunities based on performance.

Dynamic and target-driven work environment.

Work Location

Gurgaon, Haryana

Working Days

Monday to Saturday

Employment Type

Full-Time

Pay

₹15,000.00 - ₹28,000.00 per month

Work Location

In person