Manager - ITSM Operations

Davies · Pune

Senior

PayPay not listed

WherePuneMaharashtra

TypeFull time

Posted30 Sep27 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

The Service Experience and Operations Manager is a Pune-based anchor leadership role accountable for connecting frontline service delivery, major incident leadership, service assurance and ITIL practice governance into one coherent global operating rhythm. Reporting to the Director - Service Management, the role will lead the Service Desk leadership layer, the Major Incident Management capability and designated ITIL governance roles positioned across the Service Experience & Frontline Operation…

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