Jobs›Tech Support, Pune

Tech Support Manager

Keywords Studios · Pune
Senior
PayPay not listed
WherePuneMaharashtra
TypeFull time
Posted1 Oct22 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
  • People Leadership & Team Management Lead, mentor, and develop a team of Technical Support Engineers. Establish clear goals, expectations, KPIs, and performance standards. Conduct regular 1:1s, performance reviews, coaching sessions, and career-development discussions. Build technical and leadership capabilities within the team through structured training and mentoring. Identify skill gaps and create training and cross-training plans. Manage shift coverage and ensure adequate support capacity…

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