Room Attendant / GSA

Position Summary

Gokulam Grand Trivandrum, a premier five-star business hotel, is seeking a detail-oriented and service-driven Room Attendant to join our Housekeeping team. The ideal candidate will be responsible for maintaining high standards of cleanliness and presentation in guest rooms, ensuring guest comfort, satisfaction, and a luxury experience aligned with the brand’s standards.

Key Responsibilities

• Clean and service guest rooms promptly and thoroughly according to hotel standards.
• Make beds, change linens, vacuum carpets, dust furniture, and sanitize bathrooms.
• Replenish amenities, towels, and other room supplies as per the set procedures.
• Report any maintenance issues, damage, or lost \& found items to the supervisor.
• Ensure all equipment and cleaning materials are used safely and stored properly.
• Respect guests’ privacy and preferences; adhere to “Do Not Disturb” policies.
• Follow all health and safety regulations, including proper chemical handling.
• Work closely with the Front Office and Maintenance teams to ensure smooth operations.
• Maintain cleanliness and organization of housekeeping pantry and trolleys.
• Provide courteous and professional service to guests at all times.

Requirements

• Minimum Degree / Diploma in hotel Managemnt preferred.
• Prior experience in a similar role in a 4 or 5-star hotel is an added advantage.
• Good physical stamina and ability to work on feet for long periods.
• Basic understanding of housekeeping practices and cleaning techniques.
• Ability to work in a fast-paced environment with attention to detail.
• Pleasant personality, grooming standards, and guest-oriented attitude.
• Willingness to work flexible shifts, including weekends and holidays.

What We Offer

• Competitive salary and benefits
• Training and career development opportunities
• A professional and inclusive work environment
• Staff meals and uniform
• Opportunity to be part of a growing hospitality brand

Pay

₹17,000.00 - ₹18,500.00 per month

Benefits

• Flexible schedule
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Work Location

In person