GDS Microsoft Partner Program Specialist - Assistant Director

Location

Kochi

Other locations

Anywhere in Country

Salary

Competitive

Date

Sep 29, 2026

Job description

Requisition ID

1747196

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role Title

GDS Microsoft Partner Program Specialist

The opportunity

The Microsoft Partner Program Specialist will support the governance, operational management, value realization and continuous improvement of EY’s Microsoft alliance partner program ecosystem from Argentina. Hands-on Microsoft Partner Center knowledge is the defining capability for this role and will be the primary criterion used to screen, interview and evaluate candidates. The role will work closely with Microsoft Alliance Leadership, Operations, Finance, Go-to-Market (GTM), Service Lines, Business Development and Microsoft-facing stakeholders to translate partner program priorities into structured processes, accurate reporting, actionable insights and measurable business outcomes.

This role is focused on strengthening how EY manages and optimizes Microsoft partner program activities, including benefits, incentives, eligibility, utilization, compliance, documentation and governance. The individual will help establish operating rhythms, maintain program trackers, support decision forums, monitor key performance indicators and provide portfolio-level visibility that improves transparency, accountability and leadership decision-making.

The successful candidate will act as a dependable connector across alliance, finance, operations and business stakeholders, ensuring partner program activities are executed consistently and aligned to broader Microsoft alliance objectives. The role will support process standardization, issue tracking, stakeholder follow-through and continuous improvement initiatives that enhance program effectiveness and the overall stakeholder experience.

Leveraging automation, analytics and AI-enabled productivity tools, the role will help modernize partner program management by improving reporting quality, increasing operational efficiency, strengthening benefit realization and generating practical insights that support planning, governance and business growth. Through disciplined execution and strong attention to detail, the role will contribute to maximizing the value of EY’s Microsoft partnership.

Your key responsibilities

Support the Partner Program Management function for the Microsoft Alliance by coordinating program benefits, incentives, eligibility, investments, marketplace/co-sell priorities and related alliance growth activities.

Maintain operating models, governance routines, KPI trackers, executive review inputs, escalation logs and control mechanisms for Microsoft partner programs.

Own and administer Microsoft Partner Center as the role’s primary operational responsibility, including account and organization profiles, program enrollments, agreements, user access and role-based permissions, location and tenant associations, incentives and benefits workspaces, referrals/co-sell, marketplace-related configurations, access troubleshooting and supporting audit trails, in coordination with authorized administrators and control owners.

Translate Microsoft alliance priorities into structured execution plans, program trackers, eligibility logs, utilization summaries, partner updates, portfolio views and compliance-ready documentation.

Monitor program performance across funding utilization, benefits realization, investment governance, incentive tracking, specialization readiness, risk indicators and leadership reporting.

Prepare executive-ready dashboards, business updates, decision materials, portfolio summaries and governance inputs that support leadership reviews and prioritization discussions.

Coordinate with stakeholders across EY Microsoft Alliance, Finance, Operations, GTM, Service Lines, Business Development, Markets and Microsoft-facing teams to align priorities and drive timely follow-through.

Support governance forums, working sessions and leadership reviews by maintaining decision logs, action trackers, RAID logs, issue registers and follow-up mechanisms.

Identify dependencies, policy constraints, partner requirements, execution risks and commercial implications; recommend practical mitigation steps and escalate issues where required.

Support revenue-enabling motions by improving program-backed enablement, partner value realization, investment return, pipeline visibility and alliance operating effectiveness.

Standardize repeatable processes across regions and teams while adapting execution support to local stakeholder needs and global Microsoft Alliance requirements.

Partner with reporting and analytics teams to develop Power BI dashboards, structured scorecards, trend analysis and actionable insights for leadership reviews.

Use Microsoft Copilot, Power Platform, Fabric, workflow automation and AI-enabled productivity tools responsibly to streamline reporting, summarize updates, identify risks and improve decision quality.

Ensure program documentation, controls and reporting outputs align with EY policies, Microsoft program requirements, audit expectations, data privacy standards and quality guidelines.

Contribute to team capability by creating reusable templates, improving documentation, sharing best practices and promoting insight-led continuous improvement.

Skills and attributes for success

Strong experience in alliance operations, partner programs, ecosystem support, strategic PMO, commercial operations, business reporting, transformation support or governance operations.

Good understanding of Microsoft partner ecosystem themes, including incentives, Solution Partner designat