HE
Customer Success & Operations Executive
Heiley Spaces Pvt Ltd · Kochi
Pay₹1.8L–2.4La year, as listed
WhereKochiKerala
TypeFull time
Posted1 Oct14 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
Driving licence needed
Skills they list20 named
Customer follow-upsRecord-keepingCustomer communicationCustomer relationship buildingOperations coordinationClient enquiry handlingIn-person customer serviceEnglishClient relationship developmentClient presentation leadershipDriving LicenceStakeholder coordinationDrivingClient servicesCustomer relationship managementClient communication skillsInternal communicationCommunication skillsClient liaisonTeam coordination
About this job
Customer Success & Operations Executive
- Experience
- Minimum 1 year
- Salary
- ₹15,000 – ₹20,000/month
- Location
- Kochi
Key Responsibilities
Handle customer enquiries, follow-ups, and relationship management.
Coordinate with clients and internal teams for smooth operations.
Conduct client meetings and presentations when required.
Resolve customer queries and ensure a positive customer experience.
Manage daily operational activities and maintain necessary records.
Travel to client locations when required.
Requirements
Minimum 1 year of relevant experience.
Valid driving license and driving skills are mandatory.
Good English communication and presentation skills.
Strong coordination, follow-up, and customer-handling skills.
Professional attitude and ability to work independently.
- Pay
- ₹180,000.00 - ₹240,000.00 per year
Benefits
Paid sick time
Paid time off
- Work Location
- In person
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