Customer Support – International Process

NCR · Gurugram

Pay₹27,758–37,538a month, as listed

WhereGurugramHaryana

TypeFull time

Posted1 Oct8 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list20 named

Live chatTechnical troubleshootingLead generation from existing customersTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingInbound voiceInternational voice processEnglishTechnical supportVoice-based call centre experienceBachelor's degreeClient servicesClient communication skillsSuggestive sellingCommunication skillsAdd-on salesClient interaction via phone calls

About this job

Job title: Customer Support Executive Voice and Chat Support International
Experience: Undergraduate with minimum 6 months experience/graduate fresher can apply
Education: Graduate
Process: Voice + Chat | Blended International Voice

Key Responsibilities

Handle customer queries through Voice & Chat.

Provide technical support and effective resolutions.

Identify upselling opportunities and achieve sales targets.

Maintain excellent customer experience and communication standards.

Requirements

Excellent English communication skills.

Strong technical troubleshooting and customer-handling skills.

Comfortable with blended Voice + Chat and upselling.

TechnicalSupport #CustomerSupport #VoiceProcess #ChatSupport #BlendedProcess #Upselling #BPOJobs #Hiring

Pay: ₹27,758.79 - ₹37,538.30 per month

Education

Bachelor's (Required)

Experience

Technical support: 1 year (Preferred)
International voice process: 1 year (Required)
Work Location: In person

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