Sky 360-Investment RM-Sky Channel-Product Manager
Sky 360-Investment RM-Sky Channel-Product Manager
Thane, Maharashtra, India
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JOB DESCRIPTION
JD – Investment RM
Reply to tickets received on Freshdesk from say.hello@kotak.com
Make outbound calls to customers for NPS
Make outbound calls to customers for any document requirement / clarification
Manage their KPIS like CSAT, FRT, count of tickets, AHT etc
Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.
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JOB INFO
Job Identification
224263
Job Category
Consumer Bank
Posting Date
09/30/2026, 04:45 PM
Apply Before
12/31/2026, 12:00 AM
Degree Level
Bachelor's Degree
Job Schedule
Full time
Locations
NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN
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NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN
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