Senior Platform Engineer

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Senior Platform Engineer

Engineering

Bengaluru, India

Epsilon

Intermediate

Hybrid

10/1/2026

173745

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Job Description

Overview

About Business Unit

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member multinational team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and maintains relationships with over 280 million customers. Home to innovation and ground breaking technology, our Auto team leads the game in developing outstanding software and solutions for hyper-personalized digital marketing.

Position Summary

We are seeking a highly skilled Senior Salesforce Platform Engineer to lead the design, configuration, development, and integration of our Salesforce Sales Cloud platform. This role requires a unique blend of deep Salesforce administration expertise, hands-on software development skills, and enterprise integration experience.

The ideal candidate will serve as the technical owner of the Salesforce platform, partnering with business collaborators and technical teams to deliver scalable solutions, automate business processes, and integrate Salesforce with internal and external systems. This individual must be comfortable working across the full technology stack, including Salesforce configuration, Apex development, APIs, Python-based integrations, data management, and solution architecture.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Salesforce Platform Ownership

Serve as the primary technical lead for Salesforce Sales Cloud.

Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, security settings, permission sets, reports, and dashboards.

Lead platform governance, release management, and standards.

Ensure scalability, reliability, and long-term maintainability of the Salesforce environment.

Application Development

Develop custom Salesforce solutions using

Apex

Lightning Web Components (LWC)

SOQL/SOSL

Visualforce (as needed)

Design and implement complex business logic and automation.

Optimize Salesforce performance and fix technical issues.

Enterprise Integrations

Design and develop integrations between Salesforce and enterprise platforms.

Develop and maintain REST and SOAP API integrations.

Build and support integrations with platforms such as

Workfront

AEM

Databricks

ERP systems

Marketing platforms

Data warehouses

Custom applications

Evaluate and implement integration patterns including APIs, middleware, event-driven architecture, and ETL processes.

Python & Automation Development

Develop Python applications and services that interact with Salesforce and external systems.

Build data synchronization, transformation, and automation processes.

Create reusable integration frameworks and utilities.

Support automation initiatives across sales, marketing, and operational systems.

Data Management

Maintain data integrity and governance standards.

Design and support large-scale data migration efforts.

Develop data quality monitoring and remediation processes.

Support master data management initiatives.

Architecture & Solution Design

Translate business requirements into scalable technical solutions.

Recommend platform improvements and modernization opportunities.

Participate in multi-functional architecture discussions.

Develop user documentation and solution designs.

Collaboration & Leadership

Partner with Sales Operations, Marketing, Analytics, Product, and IT teams.

Mentor junior Salesforce administrators and developers.

Establish development standards and guidelines.

Lead technical design and code review sessions.

Qualifications

Required Qualifications

Salesforce Expertise

7+ years of Salesforce platform experience.

5+ years of Salesforce Sales Cloud experience.

Advanced Salesforce administration experience.

Experience designing complex Salesforce solutions.

Good understanding of

Security model

Sharing rules

Profiles and Permission Sets

Flows

Data modeling

Reports and dashboards

Development Experience

Strong Apex development experience.

Lightning Web Components (LWC).

Experience with Salesforce APIs.

Strong SQL skills.

Git source control experience.

Integration Experience

Extensive REST API experience.

Experience developing integrations between Salesforce and external applications.

Knowledge of integration patterns and architecture.

Experience working with middleware and cloud platforms.

Programming Skills

Strong Python development experience.

Experience building automated integrations and data workflows.

Familiarity with

JSON

XML

OAuth

Web Services

Data transformation frameworks

Cloud & Enterprise Technologies

Experience with one or more

Azure

AWS

Databricks

Workfront

Adobe Experience Manager (AEM)

Marketing Automation Platforms

Enterprise Data Warehouses

Preferred Qualifications

Certifications

Salesforce Administrator

Salesforce Advanced Administrator

Salesforce Platform Developer I

Salesforce Platform Developer II

Salesforce Sales Cloud Consultant

Salesforce Application Architect

Salesforce System Architect

Additional Skills

CI/CD pipelines

DevOps practices

Containerization technologies

Event-driven architectures

Data engineering concepts

AI and automation technologies

Success Profile

The ideal candidate is

A Salesforce expert who can both administer and develop.

Comfortable writing Apex one day and Python the next.

Experienced integrating Salesforce with enterprise platforms.

Able to communicate effectively with both business and technical