Senior Network Infrastructure Engineer

Our Story

• ------------

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans, and career growth opportunities – all within a thriving global organization.

Great Place to Work

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.

We invite you to join our team! Learn more at careers.alight.com.

About the Team

Our Network Architecture \& Engineering (A\&E) team owns the technology standards, reference architectures, and first-build execution for all network and network-security infrastructure across the organization. We operate fully remote across US time zones and are now extending globally to support the company's expansion into India. This hire is the first member of that global extension.

A\&E sits above operations: we design and execute the first build of every major network deployment, then hand off to NOC and operational teams. We also serve as Tier 3 escalation for complex technology problems that NOC cannot resolve within standard runbooks.

About the Role

• -----------------

As Senior Network Infrastructure Engineer — India, you will be the hands-on execution anchor for our India office buildouts and the primary Tier 3 escalation resource for India-based NOC staff during India business hours. You will commission greenfield office networks to corporate standards, own in-country vendor and contractor coordination, and work directly alongside the US-based A\&E team to extend our delivery capability across time zones.

This is an execution-focused role, not an architecture role. You will implement and operationalize solutions designed by the A\&E team, identify gaps during deployment, and feed ground-truth feedback back into standards. You will be expected to act with a high degree of autonomy in-country while remaining closely aligned with US team direction.

Key Responsibilities

• -----------------------

Office Network Deployment \& Standards

• Commission greenfield office networks across India locations, including MDF/IDF build-out to corporate standards
• Deploy and configure Aruba wireless (APs, controllers, Aruba Central) and Aruba switching infrastructure
• Implement and validate SilverPeak (Aruba EdgeConnect) SD-WAN at each India site, including connectivity back to AWS US-East where corporate assets reside
• Manage local in-country challenges specific to India office builds — ISP coordination, last-mile issues, regulatory compliance, and vendor/contractor oversight
• Maintain and enforce IDF/MDF physical and logical standards across all India locations

Client-Side \& Security Stack Execution

• Execute and validate Zscaler ZIA and ZDX deployments for India user populations
• Ensure Zscaler ZDX synthetic monitoring is in place and baselined for all India offices
• Support Infoblox DDI (DNS, DHCP, IPAM) implementation and ongoing integrity in India office environments
• Work with the US team to onboard India sites into Kentik for observability, traffic visibility, and synthetic monitoring

Tier 3 Escalation Support

• Serve as the A\&E Tier 3 escalation point for India NOC staff during India business hours — on-demand, no formal rotation
• Handle escalated technology problems outside standard NOC runbooks, primarily oriented around: Firewall policy and troubleshooting, WAF configuration and incident response, Proxy (Zscaler ZIA) issues requiring A\&E-level depth
• Document resolution steps and feed durable fixes back into NOC runbooks and A\&E standards

Automation \& Infrastructure as Code

• Apply IaC practices (Terraform, Git) to network provisioning and configuration management in line with US team standards
• Contribute Python automation for operational tasks, configuration validation, and network telemetry
• Participate in CI/CD pipeline workflows using GitHub, CodeCommit, and CodePipeline as used by the broader A\&E team

Cross-Team Collaboration

• Coordinate with US-based A\&E architects to translate designs into India-specific deployments
• Provide ground-truth feedback from in-country deployments to inform and improve corporate network standards
• Travel to India office locations as required throughout the year for site evaluations, buildouts, and audits

Required Qualifications

• --------------------------
• 7+ years of hands-on enterprise network engineering experience, with at least 3 years in a senior or lead execution role
• Strong working knowledge of Aruba wireless and switching platforms (Aruba Central, APs, CX/AOS-S switching)
• Hands-on experience with SD-WAN — SilverPeak (Aruba EdgeConnect) strongly preferred; comparable platform experience (Cisco Viptela, Versa, VeloCloud) considered
• Production experience with Zscaler ZIA and ZDX — deployment, policy management, and troubleshooting strongly preferred
• Solid foundation in enterprise routing and switching (BGP, OSPF, VLAN architecture, QoS)
• Experience commissioning office networks including physical MDF/IDF build-out, structured cabling coordination, and ISP turn-up
• Demonstrated ability to work independently across time zones with minimal daily supervision