E-commerce Team Leader – Amazon & Flipkart

E-commerce Team Leader – Amazon \& Flipkart

Company

Value for Sellers

Location

Noida Sector 5

Work Mode

Work From Office Only

Experience

2–8 Years overall E-commerce experience \| 2–3+ Years Team Handling Experience Mandatory

Salary

₹24,000 – ₹28,700 per month

Department

E-commerce Sales

About the Role

Value for Sellers is looking for a confident, responsible and result-oriented E-commerce Team Leader who can independently manage a team of E-commerce Executives/Account Managers and drive the performance of Amazon \& Flipkart marketplace accounts.

This role is ideal for someone who has strong hands-on marketplace knowledge and, most importantly, has 2–3+ years of experience managing, mentoring and driving a team.

You will be responsible for team productivity, marketplace performance, sales growth, account health, inventory coordination, catalogue management, reporting and escalations.

If you enjoy taking ownership, solving marketplace challenges and getting your team to achieve targets, we'd love to hear from you!

Key Responsibilities Team Handling \& Leadership

• Lead, manage and mentor a team of E-commerce Executives/Account Managers.
• Allocate daily/weekly tasks and ensure timely completion.
• Set team targets/KPIs and regularly monitor individual \& team performance.
• Conduct regular performance reviews and provide coaching and feedback.
• Identify performance gaps and take corrective actions wherever required.
• Ensure smooth coordination between the E-commerce, Sales, Marketing, Operations, Warehouse and Supply Chain teams.
• Take ownership of the team's overall productivity and marketplace performance.

Amazon \& Flipkart Account Management

• Manage and supervise day-to-day operations of multiple Amazon \& Flipkart seller accounts.
• Monitor account health, order performance, cancellations, returns, seller ratings and policy compliance.
• Handle marketplace escalations and coordinate with Amazon/Flipkart support teams for issue resolution.
• Ensure all marketplace activities are completed accurately and within timelines.

Sales \& Business Growth

• Drive monthly sales targets and marketplace revenue growth.
• Develop strategies for improving sales, conversion, visibility and profitability.
• Identify opportunities through pricing, promotions, product expansion and category growth.
• Monitor sales trends and take corrective actions to improve account performance.
• Track team-wise and account-wise targets and ensure timely achievement.

Catalogue \& Listing Management

• Supervise product listing creation, optimisation and maintenance.
• Ensure titles, bullet points, descriptions, keywords, images and other content are marketplace compliant and SEO-friendly.
• Monitor catalogue issues, suppressed listings and product content errors.
• Ensure effective utilisation of A+ Content / Enhanced Brand Content, wherever applicable.

Inventory \& Operations

• Monitor inventory levels across marketplaces.
• Coordinate with warehouse/procurement teams to prevent stock-outs and overstocking.
• Track orders, cancellations, returns and fulfilment-related issues.
• Plan inventory based on sales trends, seasonality and upcoming campaigns.

MIS, Analytics \& Reporting

• Analyse sales, orders, revenue, returns, customer behaviour and marketplace performance.
• Track account-wise and team-wise KPIs.
• Prepare and maintain regular MIS reports, performance dashboards and business reports.
• Present key insights and actionable recommendations to senior management.
• Identify trends, problems and opportunities through data analysis.

Advertising \& Promotions

• Monitor Amazon Ads and Flipkart Ads performance.
• Coordinate with the advertising/marketing team for campaign planning and optimisation.
• Monitor advertising spend, ROAS, ROI, ACOS/TACOS and overall campaign performance.
• Plan and monitor marketplace promotions, deals and seasonal campaigns.

Customer Experience \& Account Health

• Monitor customer ratings, reviews, feedback and complaints.
• Ensure timely resolution of customer-related marketplace issues.
• Take necessary actions to maintain strong account health and seller performance.

Process \& SOP Management

• Develop and maintain SOPs for day-to-day marketplace operations.
• Improve team productivity through better processes and task tracking.
• Stay updated with Amazon \& Flipkart policies, marketplace updates and industry trends.
• Ensure proper documentation and process compliance within the team.

What We Are Looking ForMandatory Requirements

• 2–8 years of experience in E-commerce/Marketplace Management.
• Minimum 2–3 years of proven team-handling/Team Leader experience is mandatory.
• Strong hands-on knowledge of Amazon Seller Central \& Flipkart Seller Hub.
• Experience managing multiple marketplace accounts/products.
• Proven experience in achieving sales and performance targets.
• Good understanding of marketplace operations, catalogue, inventory, orders, returns and account health.
• Working knowledge of marketplace advertising and promotions.
• Strong Excel/MIS and analytical skills.
• Excellent communication, leadership and problem-solving skills.
• Ability to independently handle a team and take ownership of results.

Candidates with experience in

Amazon + Flipkart + Team Handling + Sales Target Achievement + Marketplace Ads + MIS/Reporting will be preferred.

Important: This is a Work From Office role in Noida Sector 5. Candidates looking for Work From Home/Hybrid opportunities should not apply.

About Value for Sellers: Value for Sellers, based in Noida and operating PAN India since 2016, is a dedicated channel sales partner helping brands and businesses grow in the dynamic world of online retail.

We provide end-to-end e-commerce solutions including

• Amazon, Flipkart \& Meesho Marketplace Management
• Product Catalogue Management
• Professional Produc