Floor Supervisor

Floor Supervisor – One Life – The Lifestyle Store

Company

One Life – The Lifestyle Store

Location

Nalanchira, Thiruvananthapuram, Kerala

Salary

₹15,000 – ₹18,000 per month

Job Type

Full-time

Experience

2+ years preferred

Working Hours

10 hours per shift

Weekly Off

1 day per week

About the Role

One Life – The Lifestyle Store is a multi-category retail store in Nalanchira, Thiruvananthapuram, offering a wide range of products including toys, bags, stationery, crockery, footwear, gifts, and other lifestyle products.

We are looking for an experienced and responsible Floor Supervisor to oversee day-to-day floor operations, guide the sales staff, ensure excellent customer service, and support the store in achieving its sales targets.

Key Responsibilities

• Supervise and coordinate the day-to-day activities of sales staff
• Ensure the sales floor is properly organized, clean, and well-maintained
• Guide sales staff in customer handling and product recommendations
• Monitor daily sales and help the team achieve sales targets
• Handle customer queries, complaints, and escalations professionally
• Ensure products are properly displayed, priced, and replenished
• Monitor stock availability on the sales floor and coordinate with the team for replenishment
• Assist with stock checking, inventory management, and receiving merchandise
• Monitor staff attendance, punctuality, and work performance
• Allocate responsibilities and work areas among sales staff
• Support billing and other store operations when required
• Ensure store policies and procedures are followed
• Coordinate with the store management regarding daily operations, sales, stock, and staff requirements
• Train and support new sales staff when required

Requirements

• 2+ years of experience in retail sales or showroom supervision preferred
• Previous experience as a Floor Supervisor, Senior Sales Executive, Team Leader, or similar role is an advantage
• Strong customer-handling and communication skills
• Good leadership and team-management abilities
• Ability to motivate and guide sales staff
• Good understanding of retail sales and store operations
• Ability to handle customer complaints and resolve issues calmly
• Basic knowledge of billing, cash handling, and inventory management is preferred
• Should be responsible, punctual, and organized
• Willingness to work 10 hour shifts and one weekly day off

Salary \& Benefits

• ₹15,000 – ₹18,000 per month, based on experience and skills
• 1 weekly day off
• Full-time position
• Opportunity to take responsibility for store operations and team management

How to Apply

Interested candidates can apply through Indeed with their updated resume. Candidates with previous experience in retail supervision, showroom management, or team leadership will be given preference.

Pay

₹15,000.00 - ₹18,000.00 per month

Work Location

In person