Jobs›Domestic Customer, Gurugram

Domestic Customer Support

aaryanam bpo · Gurugram
Freshers welcome
Pay₹15,000–30,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted2 Oct15 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list31 named
Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingCustomer needs analysisPhone communicationClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonEnglishClient needs assessmentHandling dissatisfied clients12th PassBusiness etiquetteBachelor's degreeClient servicesCustomer relationship managementRespectful communicationClient communication skillsProfessional phone etiquetteEscalation handlingInternal team coordination for issue resolutionComplaint resolution call handlingCommunication skillsClient liaisonCross-functional communicationClient interaction via phone calls
About this job

Domestic Customer Support

Meal
One-Time Meal Provided
Cab Facility
Both-Side Cab
Working Days
5 Days a Week
Experience
Fresher
Qualification
Minimum 12th Pass
Location
Sector 18, Gurgaon
Salary
₹15,000 – ₹30,000 In-Hand + Incentives
Communication
Excellent English Communication

Required Roles & Responsibilities

Handle customer queries through calls, emails, and chat in a professional manner.

Understand customer concerns and provide accurate information and appropriate solutions.

Resolve customer complaints efficiently while maintaining a positive customer experience.

Identify customer requirements and assist them with suitable solutions.

Maintain accurate records of customer interactions and follow-ups.

Follow up with customers to ensure timely resolution of their concerns.

Coordinate with internal teams to resolve complex customer issues.

Maintain a courteous, professional, and customer-focused approach during every interaction.

Follow company policies, processes, and service quality standards.

Ensure high levels of customer satisfaction and service excellence.

Pay
₹15,000.00 - ₹30,000.00 per month

Benefits

Commuter assistance

Food provided

Health insurance

Life insurance

Provident Fund

Application Question(s)

How much do you rate your English communication skill out of 10?

How many months of experience do you have in calling related roles?

What's your last in-hand salary ?

Are you ok with the sales role with higher incentives ?

Education

Bachelor's (Preferred)

Language

English (Preferred)

Location

Gurgaon H.O, Gurugram, Haryana (Preferred)

Work Location
In person

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