Voice Coach

Star Secutech pvt ltd · Bangalore

Pay₹7.5L–9.5La year, as listed

WhereBangaloreKarnataka

TypeFull time

Posted30 Sep13 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list39 named

FacilitationClassroom facilitationReport preparationSix Sigma CertificationAdobe PhotoshopGroup training session facilitationPerformance coachingMicrosoft ExcelB.EdPMPOnline collaboration platformsCall center experienceCoachingJob-specific skills trainingBachelor's degree – PsychologyInternational voice processEnglishPerformance managementNeeds assessment for curriculum designVoice-based call centre experience12th PassBachelor's degree – Mass CommunicationBachelor's degreeE-learning authoring softwareTraining needs analysisInstructor-led trainingMicrosoft TeamsTechnical writingE-learning platformsBBMCommunicationsBachelor's degree – EducationWebexProductivity softwareHuman ResourcesTraining & developmentCommunication skills training facilitationCorporate instructional developmentCommunication skills

About this job

Greetings from Star Secutech Pvt Ltd!!!!

Job Title: Voice and Accent Trainer (International BPO)
Location: Bangalore / Hyderabad
Job Type: Full-time
Work Setup: On-site (WFO)
Shift: US Shift

Job Description

We are looking for an experienced Voice and Accent (V&A) Trainer to join our team. The ideal candidate will have strong communication skills and prior training experience in the BPO industry. You will play a key role in developing, facilitating, and enhancing voice and accent training programs.

Qualifications

College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management)

Preferred certifications: Train the Trainer, TEFL, or IELTS

Minimum 2+ years of BPO experience

At least 1 year as a V&A or Pre-process Trainer in a BPO setting

Excellent English proficiency (CEFR Level: C1 or High B2)

Key Skills Required

Communication: Strong spoken and written English, business and technical writing
Training: Class facilitation, training delivery, needs analysis, and instructional design

Technical: Proficiency in MS Office (Excel, Word, PowerPoint), virtual training platforms (WebEx, MS Teams), and familiarity with tools like Articulate 360 or Adobe Photoshop

Project Management: Preferred certifications like PMP, LEAN, or Six Sigma (Green Belt)
Analytical: Strong problem-solving, documentation, and administrative skills
Coaching: Experience in coaching and performance management of trainers

Preferred Traits

Innovative thinker

Critical and analytical mindset

Strong documentation and reporting capabilities

How to Apply

Submit your resume via Whatsapp @9087726632 or email us at vinodhini.starsecutech@gmail.com.

Pay: ₹750,000.00 - ₹950,000.00 per year

Benefits

Commuter assistance

Flexible schedule

Health insurance

Leave encashment

Life insurance

Paid sick time

Paid time off

Provident Fund

Education

Bachelor's (Preferred)

Experience

Voice and Accent Trainer: 1 year (Preferred)
International voice process: 4 years (Preferred)

Shift availability

Night Shift (Preferred)

Work Location: In person

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