Implementation Engineer

Eywatree Technologies Pvt Ltd · Bangalore

Pay₹3L–3La year, as listed

WhereBangaloreKarnataka

TypeFull time

Posted1 Oct20 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list46 named

Project team coordinationSoftware issue identificationBachelor's degree – Mechanical EngineeringAfter-sales product trainingTechnical troubleshootingProject organisationCustomer communicationStakeholder engagementSystems integrationAfter-sales serviceOn-site technical supportTechnical discoveryStakeholder collaborationBasic service issue troubleshootingBachelor's degree – Electrical EngineeringField serviceMultidisciplinary project coordinationEfficiency improvementMechanical EngineeringProviding information to customersApplication deploymentSoftware installationEnterprise software supportClient needs assessmentTechnical support user trainingAnalysis skillsContinuous improvementSystem validationClient servicesClient communication managementProject executionProblem identificationQA test executionMultidisciplinary collaborationClient communication skillsTechnical writing for end usersSaaSElectrical EngineeringCross-functional collaborationBSMEInternal team coordination for issue resolutionRequirements gatheringClient educationClient liaisonDebuggingCross-functional communication

About this job

We are seeking a highly motivated Software Implementation Engineer to join our team. This role is responsible for deploying, configuring, and integrating our software solutions in client factories. You will work closely with customers, factory team, and development teams to ensure a smooth implementation process, troubleshoot issues, and provide training and support.

About the Role

Software Deployment & Configuration: Install, configure, and integrate software solutions based on client

requirements.

Client Engagement: Work with clients team to understand their needs, provide technical consultation, and ensure successful implementation.

Customization & Integration: Configure software settings and integrate with third-party systems. Testing & Troubleshooting: Conduct system testing, diagnose issues, and work with the development

team to resolve software bugs.

Training & Support: Provide end-user training, create documentation, and assist with post-implementation support.
Project Collaboration: Work alongside factory team, developers, and factory owners to ensure smooth project execution.
Process Improvement: Identify and suggest improvements to implementation workflows and best practices.

Key Responsibilities

Technical Skills: Experience with software installation, system configuration, and troubleshooting. Problem-Solving: Strong analytical and troubleshooting skills.

Communication: Ability to explain technical concepts to non-technical users.
Project Management: Ability to handle multiple projects and meet deadlines.

Preferred Qualifications

Experience with SaaS software implementation.

Previous experience in customer-facing roles.

Education & Experience

Bachelor’s degree in Mechanical engineering, Electrical Engineering, or a related field. Experience in software implementation, IT support, or a similar role is preferred.

Work Environment & Benefits

Office / Onsite work at manufacturing facility anywhere in India, Frequent Travel.

Should be open to relocate to any major cities in India for a short duration of 3-6 months. Competitive salary and benefits package.

Opportunities for professional growth and certification

Job Types: Full-time, Permanent, Fresher
Pay: ₹299,998.00 - ₹300,000.00 per year
Work Location: In person

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