Jobs›Supervisor, Mumbai

Supervisor-Housekeeping

Marriott International, Inc · Mumbai
PayPay not listed
WhereMumbaiMaharashtra
TypeFull time
Posted1 Oct18 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list46 named
Staff performance monitoringField coachingComputer operationFacility maintenance issue reportingCustomer communicationStaff supervisionWorkplace hazard reportingHotel housekeeping managementTeam member evaluationPerformance coachingCoachingStaff schedulingGreeting customersHotel quality controlClient communicationOccupancy reportingTeam schedulingCross-departmental liaisonHotel quality assuranceHotel guest service standardsFront-of-house coordinationQuality control audit12th PassBusiness etiquetteHousekeeping coordinationClient servicesStaff trainingMotivational coachingRespectful communicationQuality control supervisionRelationship managementSchedule creationHospitality team performance monitoringMultidisciplinary collaborationVisual inspection for quality controlAccident reportingFault reportingCross-functional collaborationPOS systemsInternal team coordination for issue resolutionLeadership team motivationNon-conformance reportingTeam coordinationIssue reportingShift schedulingRoster coordination
About this job

Additional Information

Job Number26127072

Job CategoryHousekeeping & Laundry

LocationOne Marriott Drive, Need Address, Mumbai Mahar 400053, India

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education
High school diploma or G.E.D. equivalent.
Related Work Experience
At least 1 year of related work experience.
Supervisory Experience
At least 1 year of supervisory experience.
License or Certification
None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott รับประกันการเข้าพักที่เรียบง่ายแต่ประทับใจในทุกที่ที่คุณเดินทาง ด้วยสถานที่ตั้งกว่า 1,000 แห่งทั่วโลก มรดกฟาร์มของครอบครัวแมริออทของเราเป็นแรงบันดาลใจให้เกิดประสบการณ์ที่เงียบสงบและอุ่นใจ โดดเด่นด้วยการต้อนรับอย่างอบอุ่น ทั้งหมดนี้ในราคาที่คุ้มค่า ในฐานะสมาชิกทีมของเรา คุณจะมอบประสบการณ์ภายใต้ Fairfield Guarantee ซึ่งเป็นคำมั่นสัญญาของเราที่จะทำให้ผู้เข้าพักทุกคนพึงพอใจในโรงแรม ที่ Fairfield เราขอเชิญชวนให้คุณสำรวจโอกาสในการทำงานที่โรงแรมและบริการระดับมาตรฐานสูงสุดของเรา การร่วมงานกับ Fairfield by Marriott หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International เพราะเป็นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้นเป้าหมายของคุณ เป็นส่วนหนึ่งของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็นตัวคุณในเวอร์ชันที่ดีที่สุด

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