Track & Trace Representative

About us

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities

Daily communication with drivers and customers

Notifying appropriate parties of any issues

Inputting updates into the system

Answering incoming calls from clients

Scheduling appointments

Maintaining current knowledge of market trends in the transportation marketplace

Other duties as required by business needs or as assigned

Working conditions

Work schedule

Monday–Friday, 5:00 a.m.–2:00 p.m. EST

Competitive Salary in USD

Remote mode of work

10+ business days of paid time off

Team building and corporate events

Equipment provided

A supportive team

Requirements

Upper-Intermediate (B2) English level is A MUST

Ability to work in a high-stress/paced environment

Outstanding organizational and coordination abilities

Excellent communication and interpersonal skills

Experience in Customer Support will be appreciated

PC proficient (Microsoft Office preferred)

Excellent problem-solving abilities

Originally posted on Himalayas