IC
Client Retention Executive
ICICI Lombard · Navi Mumbai
PayPay not listed
WhereNavi MumbaiMaharashtra
TypeFull time
Posted3 Oct3 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
This job is provided by apna.co Customer Retention Manager – Voice Process Roles & Responsibilities Make outbound calls to existing ICICI Lombard customers. Contact customers regarding upcoming policy renewals. Explain policy benefits, coverage, renewal options and offers. Handle customer queries, concerns and objections professionally. Convince customers to renew their insurance policies. Follow up with customers who have not completed their renewal. Achieve daily, weekly and monthly retention…
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