Sr. Analyst, WFM Forecasting

Concentrix · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted3 Oct16 days ago, via Adzuna

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Good spoken and written English expected

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About this job

Job Title: Sr. Analyst, WFM Forecasting Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key Responsibilities: Utilize Workforce Management tools to forecast call volume, AHT, and shrinkage to create staffing requirements. Develop an…

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