Process Coordinator

About the role We run our office on simple Google Sheet systems. Every task has one owner and a planned time. As P.C, you are the person who makes sure each system actually runs. You check that every entry is made and every step is done on time, and you follow up when it isn't. You do not fill data or do the work yourself. Your job is to check, follow up and report. Positions P.C 1 – Money and billing: broker payments, vendor payments, daily receipts, POD to bill, bill corrections P.C 2 – Operations and client: indent to delivery, customer issues, client creation, courier, compliance, IT checklist Daily work 5 pm check: open each system and check the Today 5 PM tab. Follow up: call or message the owner of every red or late row, and note the reason and the new time they commit to. Count check: match the day's entries against the ERP, bank statement or courier slips, and find any missing entries the same day. Daily summary: send a short mail to the Director's office by 6:30 pm with what is done, what is late, who it is pending with, and the missing entries found. Weekly work Prepare the Monday negative MIS for each system: late items, missed entries and % on time, by person. Attend the Monday review meeting and present the numbers. Help Chaitrali with spot audits: pick random ERP or bank entries and check that each one has a row in the sheet. What we measure you on The 5 pm check is done every working day. Count checks match: missed entries are found by you, not by management. The daily summary goes out by 6:30 pm. The MIS is ready by Monday 10 am. Who we are looking for Graduate (B.Com / BBA / BMS preferred), 1 to 3 years in MIS, back office, coordination or operations support. Freshers with strong skills will be considered. Comfortable with Google Sheets or Excel: filters, COUNTIF, VLOOKUP basics. Clear and firm on the phone. You must be able to tell a senior "your entry is pending" politely, every day. Organised and punctual, with a habit of closing every loop. Good written English and Hindi/Marathi. Experience in logistics is a plus, not a must. Working days: Monday to Saturday, 9:30 am to 6:30 pm, at the Andheri East office.