Telemarketing Executive
Key Responsibilities: ● Parent Interaction: Engage with parents of potential students to provide detailed information about our chess programs. Build and maintain strong, long-lasting relationships. ● CRM Management: Efficiently manage customer relationship management (CRM) tools to track interactions and ensure smooth communication channels. ● Scheduling Demos: Coordinate and schedule demo classes for interested families, ensuring a hassle-free experience for both parents and instructors. ● First Payment Collection: Handle the initial payment process with parents, providing clear information on fees and payment options. ● Communication and Follow-Up: Maintain consistent and effective communication with parents throughout the onboarding process, addressing any queries or concerns.
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