Customer Service Assistant
ODeX India Solutions Pvt. Ltd. · Mumbai
Pay₹2.4L–3La year, as listed
WhereMumbaiMaharashtra
TypeFull timeFreshers welcome
Posted3 OctYesterday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list16 named
Customer follow-upsCustomer communicationCustomer complaint handlingCustomer complaint follow-up verificationClient enquiry handlingEnglishLocal languageMicrosoft OfficeBachelor's degreeClient follow-upClient servicesProductivity softwareHindiClient communication skillsCommunication skillsCustomer complaint resolution
About this job
- Job Title
- Executive – Support
- Reporting to
- Team Leader
- Division/Department
- Support
- Location
- Vikhroli, Mumbai
- Experience
- Fresher or min 6 months
- Education
- Graduate
- Language
- English / Hindi
- Job Responsibilities
- -
- Handles the customer requests and complaints.
- Provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Provide resolution with the basic knowledge and skill.
- Skills required
- -
Good communication skills
Knowledge of Microsoft Office
- Pay
- ₹240,000.00 - ₹300,000.00 per year
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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