AI Technology Engagement and Delivery - Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi is looking for a Vice President, AI Technology Engagement & Delivery to join the Client Organisation AI Lead team — a group that directly supports revenue growth managing Credit, Marketing, Research, Client Delivery, and Ventures on behalf of Citi's businesses. In this technically focused role, you will combine programme coordination with hands-on technical proofs of concept , data analysis and solution assessment - supporting the evaluation of AI use cases, the review of solution design, and the translation of business needs into clear, actionable requirements. Sitting at the intersection of technology, data, and financial services, this position offers direct exposure to Citi's AI agenda and the senior leaders shaping it.

What We Offer

This role places you at the centre of one of the most strategically significant technology programmes in global banking. As part of Citi's Client Organisation AI Lead team, you will develop a highly sought-after skillset at the convergence of AI, data, and financial services — with real technical challenge, programme ownership, and access to senior leadership throughout the firm.

Direct involvement in Citi's AI technology agenda, with hands-on exposure to solution design, use case analysis, and the practical application of AI in a leading global bank.

Regular visibility and interaction with senior leaders across technology, the Client Organisation, and Citi's AI leadership community.

A clear pathway for career development, with the opportunity to deepen expertise across AI delivery, data analysis, and programme governance in a complex global environment.

Hybrid working arrangement with 3 days in the office and 2 days working remotely, supporting a productive and sustainable work-life balance.

Access to Citi's global learning and development resources to support continued growth across technical, analytical, and programme management skills.

Competitive financial wellbeing benefits and a comprehensive package reflecting the seniority and impact of the role.

A collaborative, performance-driven team environment where your technical contributions directly shape programme outcomes and AI adoption across the business.

In this role, you’re expected to

Analyse AI use cases to identify foundational requirements, assess solution design, and surface reuse opportunities that improve delivery efficiency across the programme

Coordinate day-to-day delivery across multiple AI and technology workstreams and associated technology initiatives, managing dependencies and milestones keeping the projects moving forward.

Translate business needs into clearly structured requirements, user stories, and acceptance criteria that technology and delivery teams can act on directly.

Provide data analysis and visualisation to support technical assessments, programme reporting, and senior-level presentations – driving data informed decision making

Maintain governance practicalities of the AI Lead team, including tracking actions, updating decision documentation, and ensuring controls records are accurate and current.

Build and sustain trusted working relationships with stakeholders across business, technology, risk, and control functions, maintaining clear communication on programme status, issues, risks, while providing value.

Monitor adherence to compliance and control procedures, as well as regulatory requirements, supporting the implementation of business-specific controls across the programme.

As a successful candidate, you’d ideally have the following skills and exposure

Five to ten years of experience in product management, programme delivery, technology delivery, data analysis, or business analysis – ideally with exposure to AI for technology transformation initiatives within financial services.

Technical and data expertise spanning data flows and associated infrastructure, with the ability to review solution designs, evaluate AI use cases for requirement definitions, and identify reuse potential.

Foundational knowledge of AI and machine learning concepts, with an understanding of how these technologies are applied to redesign and improve business processes in financial services contexts.

Proficiency in data analysis and visualisation, with the ability to produce clear, evidence-based outputs that inform programme decisions.

Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, for delivering impactful presentations and reports to senior audiences.

Excellent organisational and communication skills, with the ability to manage competing priorities and engage effectively with stakeholders from working-level teams through to senior management.

Bachelor's degree or equivalent in Computer Science, Engineering, Finance, Economics, or a related quantitative field.

Beneficial Skills & Qualifications

Experience supporting AI, data, or technology initiatives within a complex, cross-functional organisation.

Awareness of AI use cases and solutions developed across the financial services industry, including exposure to how different teams approach AI delivery and adoption.

Familiarity with the emerging technolo