SW
Tele Caller Executive
SWAMI VIVEKANAND INTERNATIONAL SCHOOL · Mumbai
PayPay not listed
WhereMumbaiMaharashtra
TypeFull time
Posted3 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list41 named
Sales persuasionCustomer records maintenanceCold callingOutbound lead nurturingMeeting coordinationCustomer relationship buildingInbound customer enquiry call handlingSalesPhone communicationCall loggingStudent recruitmentCustomer appointment bookingClient detail updatesClient enquiry handlingOutbound telemarketingClient data maintenance in CRMLead nurturingAdmissions and enrolment managementPhone canvassingRespectful communicationScheduling for multiple individualsParent communication in school administrationProspectingCRM system proficiencyClient communication skillsTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationClient educationCommunication skillsBusiness lead generationDeadline trackingSales follow-upClient liaisonCustomer acquisitionSales appointment settingClient interaction via phone callsOne-to-one counselling for student conversionCustomer data entry
About this job
A telecaller in a school makes phone calls to prospective parents, answers questions about admissions, and helps guide families through the enrollment process. Responsibilities
- Lead Generation and Outreach
- Calling prospective parents from inquiry lists to introduce the school's curriculum, facilities, and programs.
- Answering Inquiries
- Explaining fee structures, class schedules, admission criteria, and school policies to interested families.
- Scheduling Visits
- Booking campus tours, counseling sessions, or meetings with the admissions team and principal.
- Follow-Ups
- Contacting parents who submitted incomplete applications or need reminders about deadlines and document submissions.
- Data Management
- Recording call outcomes, parent feedback, and lead status accurately in the school's database or CRM software.
Skills required
Communication Skills – Speak clearly, use a polite and welcoming tone, and explain admission rules, fee structures, and curriculums simply.
Persuasion and Counseling – Guide parents positively and build trust so they feel confident choosing the school for their child.
Experience required-
1 to 2 year working as a telecaller
Immediate joiners only apply!
- Work Location
- In person
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