Jobs›Science Background, Gurugram

Science Background - Freshers Only

Script Space Journals Private Limited · Gurugram
Pay₹21,000–23,500a month, as listed
WhereGurugramHaryana
TypeFull time
Posted3 OctYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list44 named
Content quality assurance reviewCustomer follow-upsLead generation from existing customersCustomer communicationCustomer complaint handlingAfter-sales serviceCustomer relationship buildingReferral-based lead generationCustomer needs analysisEnterprise SoftwareComputer literacyB.ScWriting skillsSales referralsCommercial terms negotiationClient enquiry handlingProviding information to customersB.PharmaClient relationship developmentAfter-sales issue resolutionClient needs assessmentQuality control auditHandling dissatisfied clientsQuality assuranceM.ScClient servicesCustomer loyaltyOrganisational skillsClient retention strategyClient negotiationClient status updatesAccount management conversationsCRM system proficiencyProductivity softwareClient referralsClient communication skillsAccount managementClient educationContent reviewCommunication skillsSales follow-upClient liaisonAfter-sales follow-upReferral-based selling
About this job

Profile Summary

The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.

Key Roles and Responsibilities

  • Proactively engaging with existing clients through direct outreach and leveraging word-of mouth referrals to build lasting relationships.
  • Skillfully negotiating with clients to secure mutually beneficial pricing, ensuring exceptional value.
  • Conducting meticulous quality assurance across all published materials, including research articles, reviews, books, and more.
  • Keeping clients informed about the latest service offerings to continually meet their evolving needs.
  • Analyzing and addressing customer issues to provide optimal and effective solutions.

Knowledge & Skills

  • Education: Science-related disciplines are preferred – BSc, MSc, Pharmacy, etc.
  • Familiarity with research publication processes is a plus, though not required.
  • Detail-oriented with a commitment to maintaining high standards.
  • Experience: Fresher or Experienced
  • Basic proficiency in digital tools and software (e.g., Microsoft Office Suite, CRM tools).
  • Excellent communication skills, both verbal and written.
  • Detail-oriented with strong organizational skills.
  • Customer-focused approach with the ability to understand and meet client needs.
  • Willingness to learn and continuously improve skills.
Pay
₹21,000.00 - ₹23,500.00 per month

Benefits

Provident Fund

Work Location
In person

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