EM
Customer Service Executive - Borivali West
Emson Industries · Mumbai
Pay₹18,000–35,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted3 Oct2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list26 named
Live chatCustomer records maintenanceRecord-keepingCold callingCustomer relationship buildingEmail communicationPhone communicationDirect marketingCustomer appointment bookingService schedulingClient enquiry handlingOutbound telemarketingEmail softwareMeeting schedulingStakeholder coordinationClient servicesCustomer relationship managementPhone canvassingProspectingClient communication skillsClient educationClient liaisonTeam coordinationCross-functional communicationSales appointment settingClient interaction via phone calls
About this job
Key Responsibilities
Make outbound calls to potential customers to brief them about our services.
Engage with customers via chat to resolve queries and provide service details.
Schedule appointments with interested customers and confirm via email.
Send the company profile and other relevant information to clients over email.
Maintain accurate records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely communication and support.
Ensure high standards of customer satisfaction through effective communication.
- Location
- Borivali West
If Interested connect us on 9136854543 / 9372760177 or share your Cv at resume@mobilla.in
- Pay
- ₹18,000.00 - ₹35,000.00 per month
- Work Location
- In person
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