Jira Engineer(Senior) | Offshore

Jira Engineer

Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows

Translate business and user requirements into effective system configurations, automations, and dashboards

Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.

Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.

Develop and maintain comprehensive system architecture documentation, blueprints, and standards

Partner with product owners, project managers, and technical leads to gather and refine system requirements.

Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.

Work on an international team in different timezones and often competing priorities.

Work in an iterative way with the business stakeholders to agree, develop and document solutions.

Act as a trusted advisor on platform strategy and continuous improvement initiatives.

Jira Engineer Key Skills

Jira Service management, Jira Admin (cloud/data), Confluence admi

Workflow design & optimization

Automation rules

Dashboards & reporting

Understanding of REST API’s & integrations

Scripting

Design scalable solutions

Build ticketing solutions across multiple teams/functions

Integrate Jira with SAP API configuration

Data migration – import/export

Requirement gathering/ stakeholder workshop experience

Management of change, release & environment

Dashboard development, SLA, KPI reporting

Problem solving ability

Explaining technical concepts to non technical users

Originally posted on Himalayas