Loan Opener

The Mortgage Loan Setup Specialist streamlines the front end of the mortgage process by completing all third‑party order-outs, verifications, initial disclosures readiness, and pre-processing file scrubs. This role ensures files are accurate, compliant, and fully documented so they can move quickly from application to processing/underwriting.Key Responsibilities

Third‑party orders and verifications

Order Evidence of Insurance (EOI), Replacement Cost Estimator (RCE), and insurance invoices

Obtain Written and Verbal Verifications of Employment (WVOE/VVOE)

Request Verifications of Mortgage (VOM) and Verifications of Rent (VOR)

Order IRS tax transcripts (4506‑C) and credit supplements

Secure collection and debt payoff statements

Order appraisal through approved AMCs

Pull flood certifications

Run DataVerify (or equivalent) reports

Validate property address via USPS

HOA/condo and insurance documentation

Obtain Master Insurance and HOA certifications/questionnaires

Coordinate condo project review/approval as required (agency/investor)

Title and payoff coordination

Request title work and manage title/escrow contacts

Order mortgage payoffs and confirm demands align with closing timelines

Compliance and disclosures readiness

Prepare/mark files Ready to Send (RTS) for initial disclosure documents

Confirm data integrity for TRID‑related fields prior to disclosure issuance

File setup and data integrity

Perform pre‑processing loan scrub; resolve data gaps and condition placeholders

Complete and maintain accurate file contact details

Enter and update loan scrub notes for downstream teams

Rename/index documents to loan stacking order and LOS standards

Pull and verify flood, USPS, and data‑validation outputs

Ensure all order-outs are tracked to SLA and follow up to clear exceptions

Skills Knowledge and Expertise

1–3 years of mortgage operations experience in loan setup, disclosures, or processing (preferred)

Strong working knowledge of

Order-outs: EOI, RCE, WVOE/VVOE, VOM/VOR, credit supplements, transcripts (4506‑C), flood certs, appraisal ordering, title requests, payoffs

HOA/condo documentation (master insurance, HOA certs, condo project eligibility)

TRID/ECOA basics and initial disclosure readiness requirements

Loan Origination Systems (e.g., Encompass, ICE), appraisal and credit bureau portals, DataVerify (or similar), flood vendors, USPS tools

High attention to detail with excellent document indexing and data-entry accuracy

Strong time management; able to prioritize multiple files and meet SLAs

Clear written and verbal communication with borrowers, lenders, title/escrow, HOAs, AMCs, and insurance agents

Problem-solving mindset to resolve documentation gaps and exceptions quickly

Proficiency with spreadsheets and checklists for pipeline tracking and follow‑ups

Benefits

Above market salary

HMO with free dependent

Paid leave incentives

Performance based Incentives

Quarterly Company Events

In-depth training for career growth

Great Company Culture and HR experience

Originally posted on Himalayas