Service Desk Associate (Swing Shift)

GIA Services · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted4 OctToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

About this job

The Service Desk Associate is the technical point of resolution for end-user technology combining front-line service ownership with hands-on desktop engineering. The role responds to complex user problems, queries and complaints, diagnoses them by engaging users and troubleshooting, and resolves them through timely fault rectification or appropriate escalation. Alongside that service responsibility, it provides central management of the desktop estate, covering image management, patch managemen…

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