GI
ITSM Manager (Swing Shift)
GIA Services · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted4 OctYesterday, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
About this job
The ITSM Manager coordinates closely with Infrastructure leadership to ITSM capability and platform maturity. The role supports ITSM strategy, management frameworks and best practices aligned with ITIL principles; directs the ITSM operations team (ITSM Senior Analyst, SACM Engineer and Service Desk leadership); and ensures consistent execution of Incident, Major Incident, Problem, Change and Service Asset Configuration Management (SACM) processes. The role supports the ServiceNow ITSM platform …
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