Front Desk & Customer Relations Executive

We're looking for someone energetic and well-spoken to be the first point of contact for our clients and manage day-to-day front desk and lead-handling operations at our wellness centre.

Key Responsibilities

• Attend incoming calls and respond to leads/enquiries (courses, retreats, Arogya Protocol, corporate wellness)

• Follow up with leads via call/WhatsApp and convert enquiries into booked appointments/sessions

• Manage front desk/reception — greet walk-in clients, handle appointment scheduling

• Coordinate day-to-day administrative tasks of the centre

• Manage and engage in relevant Facebook/community groups for lead generation and visibility

• Maintain client records and basic data entry (bookings, maintaining CRM follow-ups)

• Ensure a warm, professional client experience at every touchpoint

Requirements

• Good communication skills in Hindi/English

• Basic computer knowledge (WhatsApp Business, Excel/Google Sheets, social media)

• Prior experience in front desk, telecalling, or customer service preferred

• Comfortable handling both in-person clients and phone/online leads

Location

Lawrence Road, Amritsar (in-office)

Job Type

Part-time

Timings

1 PM – 6 PM

Salary - ₹8000 onwards

Pay

From ₹8,000.00 per month

Work Location

In person