E-Commerce Executive

Skywards Fortune · Delhi

Pay₹5L–6La year, as listed

WhereDelhi

TypeFull time

Posted4 Oct5 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list72 named

Order fulfilment coordinationSocial media advertisingCustomer communicationWebsite ManagementCustomer complaint handlingPricingAfter-sales serviceMarketing campaign planningCustomer returns handlingStakeholder collaborationProduct description writingReturns processingCompetitor trackingEvent coordinationSEO optimisationSales analysisOperations coordinationCompetitive analysisShipment tracking for distribution operationsRevenue channel managementKPI reportingPerformance reporting in digital marketingMagentoData reportingShopifyCross-departmental liaisonRefund processingSeasonal promotional campaignsMeta AdsE-CommercePay-per-click advertising platformsHandling dissatisfied clientsReturns processing in distribution operationsCompetitor profilingSales performance monitoringAchieving service-level targetsFreight shipment trackingSales growth strategyStrategic promotionsCustomer relationship managementData entryMarketing campaign performance trackingData analyticsMarketing ROI analysisService level managementPay-per-click advertisingLogistics inventory managementContent managementE-commerce business salesMarketing analyticsPaid social media advertising campaignsMultidisciplinary collaborationMulti-channel digital marketing campaignsCross-functional collaborationAccount managementSEO content writingChannel managementProcess managementMarketing strategy within e-commerce industrySLA monitoringPerformance measurementTeam coordinationKPI analysisCross-functional communicationConversion rate optimisation (CRO)Operational performance reportingService level agreement managementOrder fulfilmentRetail marketing campaignsSales data trackingContent publishingOnline reputation management expertise

About this job

Job Title: E- Commerce Executive
Location: Netaji Subhash Palace, Delhi (On-Site)
Experience Required: 2-4 yrs
Compensation: Upto ₹6 LPA
Employment Type: Full-time

About the role

With over 2 years of experience, an E-commerce Executive transitions from basic data entry and coordination to owning daily operations, analyzing performance, and optimizing conversions. At this stage, they are expected to work with minimal supervision and actively drive online sales growth.

Roles and Responsibilities

Catalog & Listing Management

Advanced Listing Optimization: Manage and optimize product listings across brand websites (Shopify, Magento, WooCommerce) and marketplaces (Amazon, Flipkart, Myntra, etc.).

SEO & Content Quality:Ensure high-quality product images, detailed descriptions, proper categorization, and keyword-rich titles to improve organic search visibility.

Pricing & Inventory Control: Maintain real-time stock accuracy across multiple channels, monitor inventory health (aging stock), and update pricing/promotions accurately.

Campaign Strategy & Promotion Execution

Deal Coordination: Plan and execute marketplace events (e.g., Great Indian Festival, Big Billion Days) and running brand-specific coupon codes, flash sales, and discounts.

Ad Operations:Assist in setting up, monitoring, and optimizing sponsored ads (Amazon Ads, Flipkart PLA, Meta/Google Ads) to maintain a healthy Return on Ad Spend (ROAS).

Order Fulfillment & Operations Coordination

SLA Compliance: Oversee the end-to-end order fulfillment process to ensure shipping timelines and platform guidelines are strictly met.

Logistics & Returns Management: Coordinate with third-party logistics (3PL) partners and warehouse teams to track shipments, minimize Return-to-Origin (RTO) rates, and manage customer returns/refunds efficiently.

Data Analytics & Reporting

Performance Tracking: Analyze daily, weekly, and monthly sales performance, traffic metrics, and conversion rates using Google Analytics and marketplace dashboards.

Competitor Intelligence: Keep a close eye on competitor pricing, product launches, and promotional strategies to recommend actionable adjustments.

Customer Experience & Platform Health Account Health Management: Maintain excellent account health metrics on marketplaces by swiftly resolving customer disputes, managing negative feedback, and raising brand registry claims when necessary.

Cross-functional Collaboration: Work closely with the graphics team for banners, the content team for product copy, and customer support to streamline the user journey.

Key Performance Indicators (KPIs)

To evaluate a candidate with this experience level, you would typically track: Gross Merchandise Value (GMV) / Revenue growth Listing Conversion Rate (CR) Return to Origin (RTO) and Order Defect Rates Ad Spend Efficiency (ROAS / ACoS)

What We Offer

Competitive base salary and performance-based incentives.

Comprehensive health benefits and paid time off.

An opportunity to take ownership and lead the digital growth of a dynamic, scaling brand.

How to apply,

Interested Candidate can directly share their updated "Resume" at 9549346615

Kindly mention for which role you are applying.

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits

Paid time off

Work Location: In person

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