Recruiter cum Account Manager - IT and BPO Recruitment

Recruiter cum Account Manager IT and BPO Recruitment

Company

Innova Software Services Inc.

Location

India 100% Remote

Experience

3 5 Years

Employment Type

Full-Time

Work Mode

Fully Remote

About the Role

Innova Software Services Inc. is looking for an experienced and self-driven Recruiter cum Account Manager to manage end-to-end recruitment and client/POC coordination for our India IT and BPO hiring operations.

This is a 100% remote role designed for someone who can take ownership from day one and work independently with minimal supervision. The ideal candidate should be comfortable managing requirements, sourcing candidates, coordinating with clients and hiring managers, submitting profiles, following up on feedback, and driving positions toward closure.

We are looking for someone who does not need continuous task allocation or follow-up and can independently organize priorities and deliver results.

Key Responsibilities Recruitment and Delivery

Handle end-to-end recruitment for IT and BPO positions across India.

Understand job requirements and independently create an effective sourcing strategy.

Source candidates through job portals, LinkedIn, internal databases, referrals, social media, and other sourcing channels.

Screen candidates for skills, experience, compensation, notice period, location, communication skills, and overall suitability.

Conduct initial recruiter screening and coordinate subsequent interview rounds.

Maintain an active candidate pipeline for current and upcoming requirements.

Manage interview scheduling, candidate follow-ups, offer coordination, joining follow-ups, and post-offer engagement.

Work proactively on priority requirements without requiring continuous supervision.

Maintain accurate candidate and recruitment activity records in the ATS.

Account Management and Client Coordination

Act as a recruitment point of contact for assigned clients, vendors, and hiring managers.

Build and maintain professional relationships with client POCs.

Connect with POCs through email, phone, Microsoft Teams, and WhatsApp, as appropriate.

Follow up proactively for new requirements, feedback, interview updates, offers, and closures.

Understand client expectations, submission processes, required formats, and turnaround times.

Submit qualified profiles according to each client's required submission format.

Track open positions and regularly follow up on pending requirements.

Maintain professional communication and strengthen existing accounts through consistent delivery and responsiveness.

Identify opportunities for additional requirements and recruitment business from existing relationships.

Required Experience

3 5 years of recruitment experience, preferably covering Indian IT and/or BPO hiring.

Hands-on experience with end-to-end recruitment and candidate lifecycle management.

Experience communicating directly with clients, account managers, vendors, or hiring POCs.

Strong understanding of Indian IT hiring, including technical skills, notice periods, compensation structures, and candidate availability.

Experience recruiting for BPO, customer service, technical support, helpdesk, content moderation, or similar positions is highly desirable.

Hands-on experience with major Indian job portals and professional networking platforms.

Experience working with an ATS or recruitment management system.

Strong sourcing, screening, negotiation, follow-up, and closing skills.

Good written and verbal English communication skills.

What We Are Specifically Looking For

This position requires a high degree of independence and ownership. The successful candidate should be

Self-driven and able to start contributing from day one.

Comfortable working 100% remotely with minimal supervision.

Able to plan their own recruitment activities and priorities.

Proactive in following up with candidates and client POCs rather than waiting for instructions.

Organized enough to manage multiple requirements simultaneously.

Accountable for submissions, interviews, feedback, offers, and closures.

Comfortable working in a fast-moving recruitment environment.

Focused on both candidate quality and turnaround time.

Capable of building long-term professional relationships with clients and candidates.

Preferred Skills and Tools

Experience with platforms and tools such as

Naukri | LinkedIn | Indeed | ATS platforms | Microsoft Teams | Outlook | WhatsApp Business

Experience with Ceipal or a similar ATS will be an advantage.

Performance Expectations

The role will be measured primarily on

Quality and relevance of candidate submissions

Turnaround time on assigned requirements

Interview and selection conversion

Successful closures and candidate joining

Candidate follow-up and offer-to-joining conversion

ATS and recruitment data accuracy

Client/POC responsiveness and relationship management

Ability to independently manage assigned accounts and requirements

Why Join Innova Software Services Inc.

You will have the opportunity to work in a 100% remote environment while managing recruitment and client relationships with significant ownership and independence.

This role is particularly suited to an experienced recruiter who enjoys working autonomously, building relationships, managing multiple requirements, and taking responsibility for recruitment delivery from requirement intake through successful joining.

If you have 3 5 years of India IT/BPO recruitment experience, are comfortable managing client relationships, and can work independently with minimal supervision, we would like to hear from you.