Tamil Voice Process

Job Description – Tamil Voice Process Executive

Company

HDB Financial Services Ltd.

Job Title

Tamil Voice Process Executive

Location

Chennai

Salary & Benefits

Gross Salary

₹15,000 per month

Take Home Salary

Approximately ₹12,000 per month (after PF & ESI deductions)

Performance Incentives

₹5,000 – ₹7,000 per month

Benefits

PF, ESIC & Medical Insurance

Job Summary

HDB Financial Services Ltd. is hiring Tamil Voice Process Executives to handle outbound customer calls related to loan and EMI payment reminders. This is an excellent opportunity for freshers looking to start their career in the BFSI sector.

Key Responsibilities

Make outbound calls to customers regarding pending loan or EMI payments.

Follow up with customers and remind them about due payments.

Negotiate payment commitments and repayment schedules.

Handle customer queries professionally and provide appropriate resolutions.

Maintain accurate records of customer interactions and payment status.

Update customer information in the system after every call.

Achieve daily and monthly calling and collection targets.

Ensure compliance with company policies and quality standards.

Eligibility

Any Graduate (Freshers Preferred).

Experienced candidates can also apply.

Excellent communication skills in Tamil.

Basic English communication is preferred.

Basic computer knowledge.

Good communication, convincing, and negotiation skills.

Willingness to work in a target-driven environment.

Skills Required

Fluent Tamil communication.

Customer handling and relationship management.

Negotiation and persuasion skills.

Active listening and problem-solving.

Basic computer proficiency.

Work Details

Interview Mode

Walk-in / Face-to-Face

Work Schedule

Day Shift

Location

Chennai

Freshers are highly preferred. Immediate joiners will be given preference.

Pay

₹15,000.00 - ₹17,000.00 per month

Work Location

In person